Unable to view Premium content after renewing subscription

Make suggestions regarding the DSX site or the Forum

Moderators: chulett, rschirm, roy

Post Reply
VCInDSX
Premium Member
Premium Member
Posts: 223
Joined: Fri Apr 13, 2007 10:02 am

Unable to view Premium content after renewing subscription

Post by VCInDSX »

Hi,
I renewed my subscription 2 days ago and am not able to view any premium content links.
I did receive a confirmation email for the payment but it has been 2 days since.

I emailed this issue to webmaster@dsxchange.com and membership.director@dsxchange.com and haven't received any response yet. Is there any other ID that I should be contacting?
-V
DS_FocusGroup
Premium Member
Premium Member
Posts: 197
Joined: Sun Jul 15, 2007 11:45 pm

Post by DS_FocusGroup »

i mailed some issues on these emails 3 months ago. still waiting for the answers......
VCInDSX
Premium Member
Premium Member
Posts: 223
Joined: Fri Apr 13, 2007 10:02 am

Post by VCInDSX »

Hi,
Thanks for the update.
Are you able to view premium content at all, then?

Thanks
-V
DS_FocusGroup
Premium Member
Premium Member
Posts: 197
Joined: Sun Jul 15, 2007 11:45 pm

Post by DS_FocusGroup »

yes i do not have anay problems viewing the contents. if you cannot i dont think that your subscription has been updated yet
daignault
Premium Member
Premium Member
Posts: 165
Joined: Tue Mar 30, 2004 2:44 pm

Post by daignault »

There was a problem a few days ago with adding/renewing premium members, however that was resolved on Wednesday 25/6/2008. I'll ask the premium content administrator about the user id VCInDSX

As for questions posted 3 months ago if you would like to resend them, I will keep an eye out for them.

Regards,

Ray Daignault
daignault
Premium Member
Premium Member
Posts: 165
Joined: Tue Mar 30, 2004 2:44 pm

Post by daignault »

Hi All,

This access was granted on Thursday. If you are having problems, please send me a private message with your phone number and I will be happy to work with you on this.

Regards,

Ray Daignault
VCInDSX
Premium Member
Premium Member
Posts: 223
Joined: Fri Apr 13, 2007 10:02 am

Post by VCInDSX »

Hi Ray,
Thanks for the followup. I was off for a couple of days and could not review this. The account is active for premium content.

Thanks for your help in resolving this.

-V
-V
Post Reply