main_program: Licensing error: could not find a license

valentina · Post by **valentina** » Thu Dec 13, 2007 5:04 am

Hi everybody,
I get an error trying to run a Parallel job. You can find below the log related. Please help us!!!

Project:XXXXX (h3rmh139)
Job name:XXXXXXXX
Event #:26
Timestamp:13/12/2007 10.18.07
Event type:Fatal
User:dsadm
Message:
main_program: Licensing error: could not find a license.
:?:

chulett · Post by **chulett** » Thu Dec 13, 2007 7:08 am

Can't really help directly, but two suggestions...

1. Search the forums for 'Licensing error' or 'could not find a license' to see if others have reported or solved this in the past.

2. Involve your official support provider if you haven't already.

Question - does this only happen with one particular job or all jobs?

valentina · Post by **valentina** » Thu Dec 13, 2007 8:10 am

First of all Thanks for your help!

1. Search the forums for 'Licensing error' or 'could not find a license' to see if others have reported or solved this in the past.

I tried to search the error but I didn't find the solution

2. Involve your official support provider if you haven't already

I will do it but I need to run the job ASAP

Question - does this only happen with one particular job or all jobs?

It is happening whith one job. Most of the jobs in the project are Server and are working fine.

THANKS A LOT!!!

chulett · Post by **chulett** » Thu Dec 13, 2007 8:24 am

Ignoring the Server jobs, can you run other PX jobs? If so, what's different about this one PX job than all of the others, does it do something 'unique' or use a config file that none of the other jobs use?

valentina · Post by **valentina** » Thu Dec 13, 2007 8:36 am

I'll let you know ASAP.THANKS

valentina · Post by **valentina** » Thu Dec 13, 2007 8:59 am

We are facing problems with all PX jobs. They are all similar. Do you think it could be an installation problem? In the same server there are several Projects also with PX jobs and they are working fine. The user we are using is dsadm, so we should have all the grant on file system....

Sorry for my english, I hope you'll understand!!

Valentina

chulett · Post by **chulett** » Thu Dec 13, 2007 9:33 am

That does sound like an installation issue. I found this post, it may help in spite of it being in the Quality Stage forum:

http://www.dsxchange.com/viewtopic.php?t=98225

Particularly, the mention of the 'distribution of the required files' and Installation Guide manual bits.

Your best bet is still your official support provider, that's why your company pays them the big bucks afterall.

valentina · Post by **valentina** » Thu Dec 13, 2007 9:43 am

I'll let you know as I get news from my support. Valentina

ray.wurlod · Post by **ray.wurlod** » Thu Dec 13, 2007 6:00 pm

Is the PXEngine available on all processing nodes? That is, have you properly deployed the parallel execution run-time components to all machines in your environment?

valentina · Post by **valentina** » Mon Dec 17, 2007 4:54 am

Good Morning! I'm still working on my error...I have a news. There are parallel job that are working fine in another Project, on the same server...what do you think about it?