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tempdsuser
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Joined: 28 Jul 2014
Posts: 16
Points: 107
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Hi,
I am not sure if this is the right section for me to post this request at all. I am posting it anyways.
I have a premium membership and recently I changed my email to my work email. Henceforth, I am unable to access my premium account. I sent multiple emails to webmaster and admin with no luck. I kept creating new accounts , none of which would send an activation email. After few trails to create a new account, to at least ask for help in the dsxchange forums using my new account , I realized that the problem was that I was using "chrome" instead of IE(Sigh!)
Now here I am , with a new id which is not premium(ofcourse!),requesting the admins/moderators to please activate my old account .
My user name for the premium account is "dsusersaj"
If you need further verification , I can send email from my work email(Which I did several times;but may be to a working email address if you can provide me one???)
FYI, I have been sending emails to the following requesting activation
webmaster@dsxchange.com <webmaster@dsxchange.com>;
membership.director@dsxchange.com <membership.director@dsxchange.com>;
Any help would be appreciated.
Thanks,
dsusersaj
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chulett
 since January 2006
Group memberships: Premium Members, Inner Circle, Server to Parallel Transition Group
Joined: 12 Nov 2002
Posts: 43045
Location: Denver, CO
Points: 222248
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It wasn't the right section but this is... so here we are.
I've been told in the past that the best email to use is "editor@dsxchange.net", (note that it is .net and not .com) hope that still holds true.
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_________________ -craig
"May the bridges I burn light my way forward"
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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Thanks for your reply! .I sent an email to that address now. Hoping to get a reply back and my account gets activated.
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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tempdsuser wrote: |
Thanks for your reply! .I sent an email to that address now. Hoping to get a reply back and my account gets activated. |
There is no reply so far.
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ray.wurlod
Participant
Group memberships: Premium Members, Inner Circle, Australia Usergroup, Server to Parallel Transition Group
Joined: 23 Oct 2002
Posts: 54549
Location: Sydney, Australia
Points: 295797
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You only waited three hours! Not everyone is on line 100% of the time.
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_________________ IBM Software Services Group
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold. |
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chulett
 since January 2006
Group memberships: Premium Members, Inner Circle, Server to Parallel Transition Group
Joined: 12 Nov 2002
Posts: 43045
Location: Denver, CO
Points: 222248
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You still need to have some patience, I'm afraid...
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_________________ -craig
"May the bridges I burn light my way forward"
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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I am still waiting. I am suspecting that the emails provided by the site and the above mentioned email are not working emails.
I am clueless on what to do now. I hoped that the admins will be reading my post. Its unfortunate!. The only option I have now is to call the credit card company and block the payment explaining the situation.
Any suggestions ?. I would like to have my login active .
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chulett
 since January 2006
Group memberships: Premium Members, Inner Circle, Server to Parallel Transition Group
Joined: 12 Nov 2002
Posts: 43045
Location: Denver, CO
Points: 222248
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They all "work" just some are monitored more closely than others. And I was specifically told to have people use the one I posted as the others are spam magnets and anything real there gets lost in the flood.
Still only been under two days... I would wait until next week before you decide to take other actions.
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_________________ -craig
"May the bridges I burn light my way forward"
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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The problem is that I was closely following replies to one of my posts. This is something that I am working on right now. And most of the replies have premium content.
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chulett
 since January 2006
Group memberships: Premium Members, Inner Circle, Server to Parallel Transition Group
Joined: 12 Nov 2002
Posts: 43045
Location: Denver, CO
Points: 222248
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Which post?
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_________________ -craig
"May the bridges I burn light my way forward"
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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chulett
 since January 2006
Group memberships: Premium Members, Inner Circle, Server to Parallel Transition Group
Joined: 12 Nov 2002
Posts: 43045
Location: Denver, CO
Points: 222248
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Opened it up, temporarily.
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_________________ -craig
"May the bridges I burn light my way forward"
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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tempdsuser
Participant
Joined: 28 Jul 2014
Posts: 16
Points: 107
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I haven't gotten any reply on my inactive login id .
I was hoping that the moderator visits these forums and propose a solutoin !
What do you suggest now?. Wait for longer?
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asorrell
Site Admin
Group memberships: Premium Members, DSXchange Team, Inner Circle, Server to Parallel Transition Group
Joined: 04 Apr 2003
Posts: 1694
Location: Colleyville, Texas
Points: 23058
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I'll see if I can reach Dennis (the owner / editor), I'm afraid I don't have access to the premium payment part of the system.
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_________________
Andy Sorrell
Certified DataStage Consultant
IBM Analytics Champion 2009 - 2017
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