My login inactive

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

Hi,

I am not sure if this is the right section for me to post this request at all. I am posting it anyways.

I have a premium membership and recently I changed my email to my work email. Henceforth, I am unable to access my premium account. I sent multiple emails to webmaster and admin with no luck. I kept creating new accounts , none of which would send an activation email. After few trails to create a new account, to at least ask for help in the dsxchange forums using my new account , I realized that the problem was that I was using "chrome" instead of IE(Sigh!)

Now here I am , with a new id which is not premium(ofcourse!),requesting the admins/moderators to please activate my old account .

My user name for the premium account is "dsusersaj"

If you need further verification , I can send email from my work email(Which I did several times;but may be to a working email address if you can provide me one???)

FYI, I have been sending emails to the following requesting activation

webmaster@dsxchange.com <webmaster@dsxchange.com>;
membership.director@dsxchange.com <membership.director@dsxchange.com>;

Any help would be appreciated.

Thanks,
dsusersaj

chulett · Posted: Mon Jul 28, 2014 11:09 pm

It wasn't the right section but this is... so here we are.

I've been told in the past that the best email to use is "editor@dsxchange.net", (note that it is .net and not .com) hope that still holds true.

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

Thanks for your reply! .I sent an email to that address now. Hoping to get a reply back and my account gets activated.

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

tempdsuser wrote:

Thanks for your reply! .I sent an email to that address now. Hoping to get a reply back and my account gets activated.

There is no reply so far. Sad

ray.wurlod · Posted: Tue Jul 29, 2014 3:28 pm

You only waited three hours! Not everyone is on line 100% of the time.

chulett · Posted: Tue Jul 29, 2014 4:17 pm

You still need to have some patience, I'm afraid...

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

I am still waiting. I am suspecting that the emails provided by the site and the above mentioned email are not working emails.

I am clueless on what to do now. I hoped that the admins will be reading my post. Its unfortunate!. The only option I have now is to call the credit card company and block the payment explaining the situation.

Any suggestions ?. I would like to have my login active .

chulett · Posted: Thu Jul 31, 2014 10:42 am

They all "work" just some are monitored more closely than others. And I was specifically told to have people use the one I posted as the others are spam magnets and anything real there gets lost in the flood.

Still only been under two days... I would wait until next week before you decide to take other actions.

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

The problem is that I was closely following replies to one of my posts. This is something that I am working on right now. And most of the replies have premium content. Sad

chulett · Posted: Thu Jul 31, 2014 12:46 pm

Which post?

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

http://www.dsxchange.com/viewtopic.php?p=455988

chulett · Posted: Thu Jul 31, 2014 2:18 pm

Opened it up, temporarily.

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

Thanks

tempdsuser · Participant Joined: 28 Jul 2014 Posts: 16 Points: 107

I haven't gotten any reply on my inactive login id .

I was hoping that the moderator visits these forums and propose a solutoin Crying or Very sad

!

What do you suggest now?. Wait for longer?

asorrell · Posted: Sun Aug 10, 2014 1:05 pm

I'll see if I can reach Dennis (the owner / editor), I'm afraid I don't have access to the premium payment part of the system.