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tempdsuser
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Joined: 28 Jul 2014
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Post Posted: Mon Jul 28, 2014 10:52 pm Reply with quote    Back to top    
Hi,

I am not sure if this is the right section for me to post this request at all. I am posting it anyways.

I have a premium membership and recently I changed my email to my work email. Henceforth, I am unable to access my premium account. I sent multiple emails to webmaster and admin with no luck. I kept creating new accounts , none of which would send an activation email. After few trails to create a new account, to at least ask for help in the dsxchange forums using my new account , I realized that the problem was that I was using "chrome" instead of IE(Sigh!)

Now here I am , with a new id which is not premium(ofcourse!),requesting the admins/moderators to please activate my old account .

My user name for the premium account is "dsusersaj"

If you need further verification , I can send email from my work email(Which I did several times;but may be to a working email address if you can provide me one???)

FYI, I have been sending emails to the following requesting activation

webmaster@dsxchange.com <webmaster@dsxchange.com>;
membership.director@dsxchange.com <membership.director@dsxchange.com>;

Any help would be appreciated.

Thanks,
dsusersaj
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chulett

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Post Posted: Mon Jul 28, 2014 11:09 pm Reply with quote    Back to top    
It wasn't the right section but this is... so here we are.

I've been told in the past that the best email to use is "editor@dsxchange.net", (note that it is .net and not .com) hope that still holds true.

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-craig

Now I've got that feeling once again, I can't explain; you would not understand
this is now who I am. I have become comfortably numb.
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tempdsuser
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Post Posted: Tue Jul 29, 2014 10:30 am Reply with quote    Back to top    
Thanks for your reply! .I sent an email to that address now. Hoping to get a reply back and my account gets activated.
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tempdsuser
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Post Posted: Tue Jul 29, 2014 1:12 pm Reply with quote    Back to top    
tempdsuser wrote:
Thanks for your reply! .I sent an email to that address now. Hoping to get a reply back and my account gets activated.


There is no reply so far. Sad
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ray.wurlod

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Post Posted: Tue Jul 29, 2014 3:28 pm Reply with quote    Back to top    
You only waited three hours! Not everyone is on line 100% of the time.

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Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
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chulett

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Post Posted: Tue Jul 29, 2014 4:17 pm Reply with quote    Back to top    
You still need to have some patience, I'm afraid...

_________________
-craig

Now I've got that feeling once again, I can't explain; you would not understand
this is now who I am. I have become comfortably numb.
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tempdsuser
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Post Posted: Thu Jul 31, 2014 10:27 am Reply with quote    Back to top    
I am still waiting. I am suspecting that the emails provided by the site and the above mentioned email are not working emails.

I am clueless on what to do now. I hoped that the admins will be reading my post. Its unfortunate!. The only option I have now is to call the credit card company and block the payment explaining the situation.

Any suggestions ?. I would like to have my login active .
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chulett

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Post Posted: Thu Jul 31, 2014 10:42 am Reply with quote    Back to top    
They all "work" just some are monitored more closely than others. And I was specifically told to have people use the one I posted as the others are spam magnets and anything real there gets lost in the flood.

Still only been under two days... I would wait until next week before you decide to take other actions.

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-craig

Now I've got that feeling once again, I can't explain; you would not understand
this is now who I am. I have become comfortably numb.
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tempdsuser
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Post Posted: Thu Jul 31, 2014 12:21 pm Reply with quote    Back to top    
The problem is that I was closely following replies to one of my posts. This is something that I am working on right now. And most of the replies have premium content. Sad
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chulett

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Post Posted: Thu Jul 31, 2014 12:46 pm Reply with quote    Back to top    
Which post?

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-craig

Now I've got that feeling once again, I can't explain; you would not understand
this is now who I am. I have become comfortably numb.
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tempdsuser
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Post Posted: Thu Jul 31, 2014 2:04 pm Reply with quote    Back to top    
http://www.dsxchange.com/viewtopic.php?p=455988
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chulett

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since January 2006

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Joined: 12 Nov 2002
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Location: Denver, CO
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Post Posted: Thu Jul 31, 2014 2:18 pm Reply with quote    Back to top    
Opened it up, temporarily.

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-craig

Now I've got that feeling once again, I can't explain; you would not understand
this is now who I am. I have become comfortably numb.
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tempdsuser
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Post Posted: Thu Jul 31, 2014 5:15 pm Reply with quote    Back to top    
Thanks
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tempdsuser
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Post Posted: Fri Aug 08, 2014 1:57 pm Reply with quote    Back to top    
I haven't gotten any reply on my inactive login id .

I was hoping that the moderator visits these forums and propose a solutoin Crying or Very sad !

What do you suggest now?. Wait for longer?
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asorrell
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Post Posted: Sun Aug 10, 2014 1:05 pm Reply with quote    Back to top    
I'll see if I can reach Dennis (the owner / editor), I'm afraid I don't have access to the premium payment part of the system.

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Andy Sorrell
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IBM Analytics Champion 2009 - 2017
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