DSXchange: DataStage and IBM Websphere Data Integration Forum
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bikramg
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Joined: 12 Apr 2012
Posts: 28
Location: NZ
Points: 376

Post Posted: Mon Mar 10, 2014 1:45 pm Reply with quote    Back to top    

Hi Editor\Admin,

We have a group premium account for user code " ami ". I recently started getting account inactive message while logging on and it's not letting me to logon \ follow forgot password etc. Have sent email twice to the webmaster and also to membership.director - no responses from any of those.

The membership is up for renewal 20th of this month.

Could someone please resolve the issue with this account?

Thanks
Bikram
asorrell
Site Admin

Group memberships:
Premium Members, DSXchange Team, Inner Circle, Server to Parallel Transition Group

Joined: 04 Apr 2003
Posts: 1637
Location: Colleyville, Texas
Points: 22256

Post Posted: Tue Mar 11, 2014 2:12 pm Reply with quote    Back to top    

I just checked and everything looks good for user "ami". I just changed a minor setting and hit "update" to see if it resets your access.

Can you try again? If it still shows as non-working then Dennis (Editor) will have to look into it. Even though I'm an admin, I don't have access to the billing / authorization part of the system.

_________________
Andy Sorrell
Certified DataStage Consultant
IBM Analytics Champion 2009 - 2017
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ami



Group memberships:
Premium Members

Joined: 26 Sep 2011
Posts: 5
Location: Christchurch
Points: 66

Post Posted: Tue Mar 11, 2014 4:23 pm Reply with quote    Back to top    

Thanks Andy. Seems to be working now. Very Happy
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