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srds2



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Post Posted: Tue Feb 12, 2013 8:34 pm Reply with quote    Back to top    

DataStage® Release: 8x
Job Type: Parallel
OS: Unix
Hi, I have renewed my premium membership account on February 4th 2013. but I it hasn't been activated yet. below is the invoice Id.

I have been sending emails to membership contact email address but didn't receive any reply so thought of posting it here. I am not sure whether this is the right place for this issue or not.

Can you Please activate my premium account.


Invoice ID: 0000002279



Thanks
chulett

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Post Posted: Tue Feb 12, 2013 9:16 pm Reply with quote    Back to top    

Unfortunately, only the site owner can activate your membership. If you've sent emails to the Membership Director about the only other thing you can do is contact the Editor as well.

Sometimes they check this forum as well.

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srds2



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Post Posted: Tue Feb 12, 2013 9:28 pm Reply with quote    Back to top    

Thankyou for your quick response. I has already sent couple of emails to membership director and editor, But i don't had any reply from them.
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prasson_ibm



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Post Posted: Fri Feb 15, 2013 9:15 am Reply with quote    Back to top    

Hi,
I have also buy premium memership,but still it is not activated in my user account.Please activatre.I already sent a mail.

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Prasoon
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chulett

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Post Posted: Fri Feb 15, 2013 10:03 am Reply with quote    Back to top    

It can take a few days as it's still (from what I understand) a manual process.

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ray.wurlod

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Post Posted: Fri Feb 15, 2013 7:14 pm Reply with quote    Back to top    

Keep in mind the horrible weather currently besetting the eastern USA.

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srds2



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Post Posted: Mon Feb 25, 2013 9:40 am Reply with quote    Back to top    

Premium membership is not activated yet. Waiting for it for one month...Frustrating!!!
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srds2



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Post Posted: Mon Apr 29, 2013 4:57 am Reply with quote    Back to top    

My account is still not yet activated. I am waiting from past 3 months. Can any please help me regarding this issue.
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chulett

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Post Posted: Mon Apr 29, 2013 7:33 am Reply with quote    Back to top    

I've sent an email to the site owner... hoping that will help.

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Editor
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Post Posted: Mon Apr 29, 2013 8:13 am Reply with quote    Back to top    

Gang,

Thanks for bringing this to my attention. I check two places, the store and the admin section. Order number shows it was processed without any problems, and your current status shows the following
These fields are not able to be modified by the users. Here you can set their status and other options that are not given to users.
User is active Yes No
Can send Private Messages Yes No
Can display avatar Yes No
Rank Title Premium

I don't see any problem, so please email a post where you are denied. I will have to get the web master involved if there is a technical problem. reach out to me at editor@dsxchange.net

Dennis
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chulett

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Post Posted: Mon Apr 29, 2013 9:58 am Reply with quote    Back to top    

Thanks Dennis.

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I've all my wisdom teeth, Two up top, two beneath
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srds2



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Post Posted: Mon Apr 29, 2013 1:47 pm Reply with quote    Back to top    

Thank you chulett. I am unable to view the premium content, Even in the home screen it was displaying an message of premium member expired.
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ray.wurlod

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Post Posted: Mon Apr 29, 2013 4:09 pm Reply with quote    Back to top    

Please check directly with editor@dsxchange.com about whether your membership has indeed expired.

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chulett

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Post Posted: Mon Apr 29, 2013 4:56 pm Reply with quote    Back to top    

On the home screen it shows Expires and the date of the expiration... this rather than Expired so I would double-check the date and that you are reading it correctly.

And I'm assuming "User is Active: Yes" is the same as "not expired", which is what Dennis posted for srds2.

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I've all my wisdom teeth, Two up top, two beneath
And yet I'll recognize my mouth says things that aren't so wise
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srds2



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Post Posted: Tue Apr 30, 2013 7:02 am Reply with quote    Back to top    

Here is the expired date that i am seeing on the home screen Expired on : 2012-12-19.
I had sent an mail to editor@dsxchange.com yesterday waiting for his reply.
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