DSXchange: DataStage and IBM Websphere Data Integration Forum
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pravin1581



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Post Posted: Thu Mar 19, 2009 12:49 am Reply with quote    Back to top    

Hi,

I am a premium member for last 2 years but I am unable to check the premium content for last few days. I mailed this problem to membership director but didnt receive any reply and neither I received any communication for the renewal of the membership.
Please help me in resolving this problem so that I can enjoy the features of being a premium member.

username :- pravin1581.
ray.wurlod

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Post Posted: Thu Mar 19, 2009 2:02 am Reply with quote    Back to top    

Looks like it's fixed already - the Premium Member logo appears beside your post.

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pravin1581



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Post Posted: Thu Mar 19, 2009 2:04 am Reply with quote    Back to top    

ray.wurlod wrote:
Looks like it's fixed already - the Premium Member logo appears beside your post.


It has been appearing in the past also, but I am unable to check the premium contents of your reply to the posts.
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ray.wurlod

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Post Posted: Thu Mar 19, 2009 2:15 am Reply with quote    Back to top    

Then maybe webmaster@dsxchange.com is who you should contact. That the logo is there suggests that membershipdirector believes that you have a valid premium membership.

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chulett

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Post Posted: Thu Mar 19, 2009 8:41 am Reply with quote    Back to top    

No, all it seems to mean is you had one at one point. Once the membership expires, the logo remains but they are unable to view Premium content. I would think the 'membership.director' would be the right one to contact, but adding the 'webmaster' in couldn't hurt.

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pravin1581



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Post Posted: Fri Mar 20, 2009 4:05 am Reply with quote    Back to top    

chulett wrote:
No, all it seems to mean is you had one at one point. Once the membership expires, the logo remains but they are unable to view Premium content. I would think the 'membership.director' would be the right one to contact, but adding the 'webmaster' in couldn't hurt.


I have raised it to both the membership director as well as the webmaster but I have not received any reply and neither did I receive the mail for the renewal of membership if at all it was expired.
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ray.wurlod

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Post Posted: Fri Mar 20, 2009 3:33 pm Reply with quote    Back to top    

Did you get a read receipt ?

Send a personal message to Editor from DSXchange site as an extra avenue.

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pravin1581



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Post Posted: Sat Mar 21, 2009 1:39 am Reply with quote    Back to top    

ray.wurlod wrote:
Did you get a read receipt ?

Send a personal message to Editor from DSXchange site as an extra avenue.


Yes, I have received the read receipts for both the emails. Please let me know how can I send a personal message to the editor as I was unable to locate his username.
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ray.wurlod

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Post Posted: Sat Mar 21, 2009 1:36 pm Reply with quote    Back to top    

Look in the Editor's Blog forum.

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chulett

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Post Posted: Sat Mar 21, 2009 2:59 pm Reply with quote    Back to top    

He's listed on the Contacts tab.

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pravin1581



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Post Posted: Sun Mar 22, 2009 8:41 pm Reply with quote    Back to top    

chulett wrote:
He's listed on the Contacts tab.


Even done that but still no reply.
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pravin1581



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Post Posted: Mon Mar 23, 2009 8:31 pm Reply with quote    Back to top    

chulett wrote:
He's listed on the Contacts tab.


No replies, is there any solution to this problem ?
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ray.wurlod

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Post Posted: Tue Mar 24, 2009 1:58 pm Reply with quote    Back to top    

Obvious question that should have been asked at the top - did you pay your renewal fee?

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pravin1581



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Post Posted: Tue Mar 24, 2009 8:47 pm Reply with quote    Back to top    

ray.wurlod wrote:
Obvious question that should have been asked at the top - did you pay your renewal fee?


But I think I should have got a renewal mail at first place before paying the renewal fee and I have mentioned that also in all my mails to everyone but it seems that no one has the time to reply to it.
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Editor
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Post Posted: Tue Mar 24, 2009 9:06 pm Reply with quote    Back to top    

Pravin,

Your membership expired on March 12th and you have not at this point extended your membership. A simple credit card could enable your path to success for the next year. If you have any further questions, please address me directly.

Cheers,

Dennis James
Editor.
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