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pravin1581
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Premium Membership

Post by pravin1581 »

Hi,

I am a premium member for last 2 years but I am unable to check the premium content for last few days. I mailed this problem to membership director but didnt receive any reply and neither I received any communication for the renewal of the membership.
Please help me in resolving this problem so that I can enjoy the features of being a premium member.

username :- pravin1581.
ray.wurlod
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Post by ray.wurlod »

Looks like it's fixed already - the Premium Member logo appears beside your post.
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pravin1581
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Post by pravin1581 »

ray.wurlod wrote:Looks like it's fixed already - the Premium Member logo appears beside your post.
It has been appearing in the past also, but I am unable to check the premium contents of your reply to the posts.
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Post by ray.wurlod »

Then maybe webmaster@dsxchange.com is who you should contact. That the logo is there suggests that membershipdirector believes that you have a valid premium membership.
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Post by chulett »

No, all it seems to mean is you had one at one point. Once the membership expires, the logo remains but they are unable to view Premium content. I would think the 'membership.director' would be the right one to contact, but adding the 'webmaster' in couldn't hurt.
-craig

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pravin1581
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Post by pravin1581 »

chulett wrote:No, all it seems to mean is you had one at one point. Once the membership expires, the logo remains but they are unable to view Premium content. I would think the 'membership.director' would be the right one to contact, but adding the 'webmaster' in couldn't hurt.
I have raised it to both the membership director as well as the webmaster but I have not received any reply and neither did I receive the mail for the renewal of membership if at all it was expired.
ray.wurlod
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Post by ray.wurlod »

Did you get a read receipt ?

Send a personal message to Editor from DSXchange site as an extra avenue.
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pravin1581
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Post by pravin1581 »

ray.wurlod wrote:Did you get a read receipt ?

Send a personal message to Editor from DSXchange site as an extra avenue.
Yes, I have received the read receipts for both the emails. Please let me know how can I send a personal message to the editor as I was unable to locate his username.
ray.wurlod
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Post by ray.wurlod »

Look in the Editor's Blog forum.
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Post by chulett »

He's listed on the Contacts tab.
-craig

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pravin1581
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Post by pravin1581 »

chulett wrote:He's listed on the Contacts tab.
Even done that but still no reply.
pravin1581
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Post by pravin1581 »

chulett wrote:He's listed on the Contacts tab.
No replies, is there any solution to this problem ?
ray.wurlod
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Post by ray.wurlod »

Obvious question that should have been asked at the top - did you pay your renewal fee?
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pravin1581
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Post by pravin1581 »

ray.wurlod wrote:Obvious question that should have been asked at the top - did you pay your renewal fee?
But I think I should have got a renewal mail at first place before paying the renewal fee and I have mentioned that also in all my mails to everyone but it seems that no one has the time to reply to it.
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Post by Editor »

Pravin,

Your membership expired on March 12th and you have not at this point extended your membership. A simple credit card could enable your path to success for the next year. If you have any further questions, please address me directly.

Cheers,

Dennis James
Editor.
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