Unable to login to DS after Unix server patch & reboot

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Lujke
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Joined: Mon Sep 17, 2018 11:27 am

Unable to login to DS after Unix server patch & reboot

Post by Lujke »

Hi,

Our Unix server was patched over the weekend and we are not able to login to DataStage since then. We are getting below error while logging in:

lassDefFoundError: com.ibm.iis.isf.admin.config.impl.IISConfigPropertiesImpl (initialization failure)

We tested the database login using the stored xmeta password following the instructions found at http://www-01.ibm.com/support/docview.w ... wg21973983 and got "Database Connection OK" message.

In the SystemOut.log file, we see some errors like

000000a5 webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[JavaHTTPServlet]: java.lang.NoClassDefFoundError: com.ibm.iis.isf.admin.config.impl.IISConfigPropertiesImpl (initialization failure)

Caused by: java.lang.RuntimeException: [jcc][t4][2043][11550][3.66.46] Exception java.net.ConnectException: Error opening socket to server abc on port xx,xxx with message: Connection refused. ERRORCODE=-4499, SQLSTATE=08001

Caused by: com.ibm.db2.jcc.am.DisconnectNonTransientConnectionException: [jcc][t4][2043][11550][3.66.46] Exception java.net.ConnectException: Error opening socket to server abc on port xx,xxx with message: Connection refused. ERRORCODE=-4499, SQLSTATE=08001

0000009b webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[JavaHTTPServlet]: java.lang.NoClassDefFoundError: com.ibm.iis.isf.security.SessionServletFilter (initialization failure)

Not sure where to start looking. Any help would be appreciated.
chulett
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Post by chulett »

Make any headway on this? Were you able to determine the nature of the server patching that was done? Seems like it may have been Java related...
-craig

"You can never have too many knives" -- Logan Nine Fingers
venkat626
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Post by venkat626 »

It looks like, the http*.jar files are missing in classes folders.


Copy the http*.jar files below locations and Restart all services on WebSphere application servers.

from:

/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/lib/iis/20thirdparty

to:
/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/classes
-and-
/opt/IBM/InformationServer/ASBServer/apps/lib/iis/classes

Restart Websphere.
Lujke
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Joined: Mon Sep 17, 2018 11:27 am

Post by Lujke »

Thank you for your responses. We stopped all services in below order and restarted them in reverse order. Issue got resolved.

DataStage Engine
ASB Agent
WebSphere Application Server (WAS)
DB2
chulett
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Post by chulett »

Ah... so were they brought down for the patching but perhaps not restarted properly / in the proper order?
-craig

"You can never have too many knives" -- Logan Nine Fingers
Lujke
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Joined: Mon Sep 17, 2018 11:27 am

Post by Lujke »

chulett wrote:Ah... so were they brought down for the patching but perhaps not restarted properly / in the proper order?
Yes, exactly.
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