Pete - there's a forum dedicated for issues like this (amongst other things) and I've moved you there. As in here. And as noted in other discussions, emails are not the way to go, please text our Editor:
Editor wrote:
I don't want to suggest that Andy didn't reach out but I am really only a phone call away. Please text me at 817 688 7181 with your name and username. I will respond within 8 hours of any contact. Sorry for any issues.
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