DSXchange: DataStage and IBM Websphere Data Integration Forum
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dkapwadi



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Joined: 13 Jun 2014
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Points: 16

Post Posted: Tue Feb 10, 2015 3:15 pm Reply with quote    Back to top    

DataStage® Release: 9x
Job Type: Server
OS: Unix
Additional info: I have payed for the premium membership but cannot access
I made a payment for 1 year membership but cannot access the material for
premium membership. Can some one tell me what to do and how this work.
Any guidance will be appreciated.

Invoice #: 0000002806
-------------------------------------------------------------------------------------------------------
Qty | Item # | Description | Date Shipped | Tracking #
-------------------------------------------------------------------------------------------------------
1 | 1 Year Premium Membership | DSXchange 1 Year Premium Membership | |

Thanks
David
qt_ky



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Joined: 03 Aug 2011
Posts: 2668
Location: USA
Points: 19836

Post Posted: Tue Feb 10, 2015 3:43 pm Reply with quote    Back to top    

When I last renewed, it took 2 business days for it to go through. Have you waited 2-3 business days?

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Choose a job you love, and you will never have to work a day in your life. - Confucius
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chulett

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since January 2006

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Joined: 12 Nov 2002
Posts: 42283
Location: Denver, CO
Points: 217108

Post Posted: Tue Feb 10, 2015 7:14 pm Reply with quote    Back to top    

It's a manual process and can take a day or three. You'll know it is in effect when it says "Premium Member" next to your name over on the left.

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-craig

Watch out where the huskies go and don't you eat that yellow snow
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dkapwadi



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Joined: 13 Jun 2014
Posts: 2

Points: 16

Post Posted: Wed Feb 11, 2015 10:11 am Reply with quote    Back to top    

I made the payment on June/16/2014 and wrote several times and never got an answer from support.
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chulett

Premium Poster


since January 2006

Group memberships:
Premium Members, Inner Circle, Server to Parallel Transition Group

Joined: 12 Nov 2002
Posts: 42283
Location: Denver, CO
Points: 217108

Post Posted: Wed Feb 11, 2015 10:30 am Reply with quote    Back to top    

June of last year? Shocked

That would have been good to mention up front. Did you try emailing "editor@dsxchange.net" as other posts mention?

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-craig

Watch out where the huskies go and don't you eat that yellow snow
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