Error creating project

[asaf_arbely]

Hi,
After installing the new DataStage version 8.1 , we encountered a problem creating new projects. the dialog box "coping files" opens and then the error we get is :
CDSRUserAccess.EnterCS: Internal error = failed to open file : UV.ACCOUNT (81002)

Help please!!!

[ArndW]

What userid are you using and can you do a "touch test" or "mkdir test" in the target location from UNIX? Is the "UV.ACCOUNT" file there and what are the permissions on it?

[ray.wurlod]

Can you telnet to the server, get in to a DataStage shell in the DSEngine directory, and execute this command successfully?

Code: Select all

SELECT * FROM UV.ACCOUNT;

Note that it must be all upper case.

[asaf_arbely]

Hi Ray,

Tested your request, here are the results:

Code: Select all

>SELECT * FROM UV.ACCOUNT;
Account...   UID   GID  Owner name......  UNIX pathname...........  Permissions

uv             0     0                    /opt/IBM/InformationServ
                                          er/Server/DSEngine
DS             0     0                    /opt/IBM/InformationServ
                                          er/Server/DSEngine
ds             0     0                    /opt/IBM/InformationServ
                                          er/Server/DSEngine
UV             0     0                    /opt/IBM/InformationServ
                                          er/Server/DSEngine
init           0     0  DataStage\8.1\in  /ETL/Projects/init
                        t-p-etl\43392

5 records listed.
>

init is the project created (successfully) during installation.

[ray.wurlod]

OK, that rules out the possibility that UV.ACCOUNT is corrupted. I presume that you have full permission to UV.ACCOUNT ? If so, it's time to involve the vendor, because "internal error" is not something someone "outside" can easily diagnose.