Page 1 of 1

Parallel Job failed with fatal error

Posted: Mon Apr 23, 2018 5:27 am
by Awais Dildar
Hi DS Gurus,
I have a parallel job in which there are almost 8 to 10 input DB2 connectors each connected with a transformer and then all the output are passed through funnel to the output stage. While executing the job I'm getting error followed by warnings.

Warning: Unmatched parenthesis character found at offset -1 parsing SQL....

Error:Error when checking operator :Caught unknown exception during wrapDescribeOperator().

PS: I have two different environments i-e Production & Development andsame job is executing without any warning or error on Development environment while i'm getting error on production environment.

Kindly help me out.

Posted: Mon Apr 23, 2018 6:17 am
by ArndW
Are your two Servers using the same Version of DataStage and are they the same OS? If yes, could you check your c++ Compiler Settings on both machines to make sure that they are the same (that can be done using the Administrator tool).

Posted: Mon Apr 23, 2018 6:25 am
by Awais Dildar
On development server DS version 11.5 is being installed and on Production server DS version 11.7 is installed. Same OS and C++ compiler version is installed on both servers.

Posted: Mon Apr 23, 2018 7:22 am
by chulett
Interesting... usually one starts new versions in the lowest environments and works their way up. :?

If nothing comes of this here, involve your official support provider. Seems to me you've either run into 11.7 closing a "loophole" in 11.5 or there's a bug in 11.7 causing the issue.

Posted: Mon Apr 23, 2018 7:39 am
by Awais Dildar
Is there any possibility that this error or warning is due to some incorrect configurations ? If so, how can we trace inappropriate configurations?
PS:Everything is running of default configurations and almost every other job is executed successfully except for this job and few more.

Posted: Mon Apr 23, 2018 7:49 am
by chulett
I would be surprised if an incorrect configuration is the issue here, but who knows. Check with support. What's going on with the "few more" you mentioned?

Posted: Mon Apr 23, 2018 7:51 am
by Awais Dildar
Same error is occurring in some other jobs too.

Posted: Mon Apr 23, 2018 8:04 am
by PaulVL
What versions of DB2 Client are running on each host?

Posted: Mon Apr 23, 2018 8:18 am
by ArndW
Awais Dildar wrote:Same OS and C++ compiler version is installed on both servers.
The important thing to check is the Compiler Settings. Go to your Administrator -> Projects (select your Project) -> Environment and select the Compiler Group on the left. Ensure both machines have the same Settings.

Posted: Mon Apr 23, 2018 2:25 pm
by Awais Dildar
DB2 Client 10.5.5 is running on both server's Engine Tier.

Posted: Mon Apr 23, 2018 2:29 pm
by Awais Dildar
ArndW, I will compare the settings of both compiler and will let you know if there is any difference.

Posted: Tue May 08, 2018 9:54 am
by Awais Dildar
I have compared the compiler settings for both environments and it has been found that both environments are same for compiler settings.

Please someone help me on this issue.

Posted: Tue May 08, 2018 10:23 am
by chulett
Several someones have been attempting to do exactly that. Have you involved your official support provider yet? Have you confirmed that all of your environments are at the same patch / fixpack level?

Posted: Fri May 11, 2018 4:05 am
by Awais Dildar
Yeah, we have involved the official support and they are looking into it.