Issue with notification activity stage

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sumesh.abraham
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Issue with notification activity stage

Post by sumesh.abraham »

I am seeing a weird issue with mail functionality on 7.5.1. Mails are not getting sent when I use notification activity stage.
I am able to send the mails successfully from the shell using mailx command and also using DSSendMailTester routine. Initially I noted that %server% tag was not there in the dssendmail_template.txt file. So I added %server% in it.

I researched it with the help of firewall team and it seems like the request is getting dropped. I am not sure why the notification activity behaves weird. As our sequence jobs are using notification activity as a standard, replacement of notification activity implementation by a mailx or DSSendMailTester routine would be only considered as the very last option.

Has anyone faced this issue? Appreciate your help!
sumesh.abraham
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Location: Bangalore

Post by sumesh.abraham »

DataStage server is on AIX.
rameshrr3
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Post by rameshrr3 »

How many recipient email ids are being sent to ? Did you define the default mail server name ? Are there any other jobs with notification activity behaving correctly ? Is the sender email id being filtered out ? The answers to those questions may help clear up the fog.
chulett
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Post by chulett »

One thing to note is the "server" is not needed on a UNIX system, hence it not being mentioned in the template. Unless AIX is different in that regard...
-craig

"You can never have too many knives" -- Logan Nine Fingers
sumesh.abraham
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Post by sumesh.abraham »

Thanks Craig and Ramesh for the responses. The mail is sent to a distribution list mail id. we are seeing the issue in all jobs that send mails out. Default mail server is specified in the notification activity.
chulett
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Post by chulett »

For grins have you tried sending an email to a single email address to see if that works? I've seen odd behaviour with distribution lists in the past, depending on the email server and how exactly it was set up.
-craig

"You can never have too many knives" -- Logan Nine Fingers
sumesh.abraham
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Location: Bangalore

Post by sumesh.abraham »

Yes, I tried sending the mail to individual e-mail adderss as well. That did not work too! Anything different on an AIX server. This is first time I am working with DataStage hosted on an AIX server.
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