Server Upgrade Problem

us1aslam1us · Post by **us1aslam1us** » Tue Sep 25, 2007 2:56 pm

Hi Dxians,

I had been upgrading DataStage 7.5.1.A version server installation and due to some acces issues with my login credentials after some time the upgrade process failed.
Now when i tried again to upgrade the server the projects doesn't show up there, they seemed to be gone. I tried logging in from designer but it shouts back at me with the following message:

Code: Select all

Failed to connect to host: project: UV 
(The Universe license has expired (39121))

Can someone guide me how to get those projects back and how to proceed further.

Regards
sAM

ray.wurlod · Post by **ray.wurlod** » Tue Sep 25, 2007 5:11 pm

The licence has expired.
Obtain a licence that has not expired.
The usual process involves giving your support provider money.

us1aslam1us · Post by **us1aslam1us** » Tue Sep 25, 2007 5:15 pm

Thanks Ray for your reply.
I already opened an ecase with the support provider for new license but my query is " whether i will be able to connect and access the old projects after the installation/upgrade". It am not able to access it right now.

ray.wurlod · Post by **ray.wurlod** » Tue Sep 25, 2007 5:40 pm

You should find that, one the licence is renewed, that everything will be intact. An expiring licence does not remove anything from the system.

us1aslam1us · Post by **us1aslam1us** » Wed Sep 26, 2007 8:32 am

Thanks Ray for the reply. I will perform upgrade with the new license and see how it goes.

Thanks
sAM

us1aslam1us · Post by **us1aslam1us** » Wed Sep 26, 2007 10:11 am

With the new license it is giving me another error message:

Code: Select all

The License supplied doesn't match with your existing serial number
please check the authorization details

Dang!! IBM support is so lazy in response.

Thanks
sAM

ray.wurlod · Post by **ray.wurlod** » Wed Sep 26, 2007 4:04 pm

You need to get a new authorization code for your existing serial number - otherwise you would need to completely re-install, and you don't need to.

us1aslam1us · Post by **us1aslam1us** » Wed Sep 26, 2007 4:32 pm

Afte a long day, i got to know from IBM support that my previous installation got "hosed" and they asked me to re-install with the new authorization codes. I had done the re-install and got my project re-imported back and in next few days i have to analyze the behaviour of the jobs on the new install. Hope everything goes fine.

Thanks for all help
sAM

flashgordon · Post by **flashgordon** » Wed Sep 26, 2007 10:39 pm

sAM,

If it makes you feel any better, some people would do the upgrade the way you wound up doing it anyway. I never really liked upgrades so I always installed then imported the projects. Then one contract insisted on an upgrade and DS 5.x went to DS 7.x on Unix and it worked. So now I am OK with Upgrades.

... Flash

us1aslam1us · Post by **us1aslam1us** » Thu Sep 27, 2007 8:05 am

Thanks Flash that makes me feel better but isn't it a good approach to do an upgrade rather than a re-install unless in my current position when there is no other go.

sAM