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Premium Membership has not been activated

Posted: Fri Oct 12, 2012 5:04 am
by Nagasudheerkumar
I have made a payment for 2 years to dsxchange (On Demand Strategics Inc) but my profile is not activated with Premium Membership from 3 days. Can I know when will it get activated?

Posted: Fri Oct 12, 2012 6:41 am
by chulett
Sure looks like it has been activated, are you still having issues?

Posted: Fri Oct 12, 2012 11:50 pm
by Nagasudheerkumar
No it is still not activated Chullet..

Posted: Sat Oct 13, 2012 12:06 am
by chulett
Based on what - are you still seeing the big Premium Content button? Your information in the left-hand pane shows you as a "Premium Member", hence my previous statement. If you are still having issues, you'd need to contact the Membership Director using the Contact link at the top of the page.

Posted: Sat Oct 13, 2012 1:45 am
by Nagasudheerkumar
Chullet.. The information on the left-hand pane shows Premium member expired. For this I have to give you some information that I have registered it in 2007 and in 2009 i have registered for 1 year for Premium member and it has expired in May 2010, as i have again made payment for Premium membership for 2 years before 3 days but the message is still showing on the pane. Could you let me know more details about this.

Posted: Sat Oct 13, 2012 7:24 am
by chulett
A couple of points...

It shows "expired" to you but no-one else can see that. All I and anyone else can see is that you are a Premium Member and unfortunately all that really means is at one point you were, we have no idea if your membership is currently active or not.

I'm really just a regular user like you, I just happen to have Moderator powers and be a 'Premium Poster'. I have no involvement in what goes on behind the scenes and can't help with membership / account issues - only the site owner can. Sorry. :(

As I noted, you really need to be pinging the Membership Director / Editor contact links for help with this.