One of the best aspects of Ascential World was meeting people that have only been “taglines” in the forums for quite a while. In fact three of the top five posters managed to make it to Vegas. We took a few pictures of the “DSX crew”. Check out DSX at Ascential World to discover the faces behind some of our community members!

Another thing that came through loud and clear was that many of the attendees were extremely appreciative of the help they received from everyone that’s ever posted a reply to one of their questions. Below are some direct quotesr.

DSXchange Testimonials
(We invite you to add tesimonials of your own!)

“The first time I used DSXchange I was under the gun with a major project that was due the next morning. It was almost complete, but in the middle of the night with time running out, I was completely stuck trying to get a complex series of jobs to work. I didn’t really expect a response from anyone that late at night, but I posted out of sheer desperation. I almost fell over when someone overseas replied within fifteen minutes with an obscure trick that fixed the problem and saved my butt. I was really glad no-one else was in the office that late because they would have seen me jumping around screaming “Thank you!” at the top of my lungs after I read that post.”

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“Where we are from, there is literally no customer service available yet for Ascential’s products. We can travel to other countries to get training, but when we’re in the office, there’s no-one to call if we have a problem. I can’t tell you how grateful everyone is that DSXchange is around.“

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“Tell everyone at DSXchange I said ‘Thank you a ton!’ for all the help they’ve given me over the past few years. Now I know enough to help answer other people’s posts, but I wouldn’t have gotten to this point without a lot of very patient replies when I was just a newbie trying to learn.”

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That was pretty representative of what we heard from existing DSX users. Also we expect to see quite a few new sign-ups based on the new people we encountered at the booth. For instance, one company (who also won an Ascential Customer Award at the show) said they’d be shutting down an internal company forum and switching all their developers to DSXchange based on what they heard about DSXchange at the show. This is fairly significant since they are currently running more than 200 systems with Ascential products.